TERMS & CONDITIONS 

Welcome to Twinklevibe – Your Go-To Destination for Accessories 

Brightwave Entertainment Operated by Twinklevibe is committed to delivering a premium shopping experience for men’s and women’s accessories. These Terms & Conditions outline your rights and obligations while using our platform. 

By accessing or purchasing from Twinklevibe, you agree to these terms. Please review them carefully before proceeding. 

Key Definitions 

• "We," "Our," "Us" – Refers to Twinklevibe and its authorized personnel. 
• "You," "Customer," "User," "Buyer" – Refers to individuals browsing or purchasing from our website. 
• "Products" – Includes the accessories that can be bought from our online store. 
• "Services" – Includes our online store, customer support, and other offerings provided by Twinklevibe. 

Acceptance of Terms 

By using Twinklevibe, you acknowledge and agree to these Terms & Conditions. If you do not accept these terms, please discontinue using our website immediately. 

We have the authority to alter these terms as needed. Updated versions will be available on our website and will take effect immediately.. Your continued use of the site after modifications indicates acceptance of the updated terms. 

Eligibility Criteria 

• Minimum Age Requirement – Users must be 18 years or older to access and shop on our platform. 
• Parental Consent – Individuals under 18 require parental or guardian approval to use the website. 
• Account Suspension – If we find an account does not meet these requirements, it may be deactivated. 

Account Creation & Security 

Registering an account on Twinklevibe gives you access to exclusive features. By signing up, you agree to: 

• Provide accurate and up-to-date information. 
• Keep your login details confidential. 
• Notify us immediately of any unauthorized account access. 

Each user is allowed one account, and false or misleading details may result in suspension. Your data is safeguarded as per our  Privacy Policy . 

Permitted Use of the Website 

When using Twinklevibe, you agree to: 

• Use the website only for legitimate shopping purposes. 
• Avoid fraudulent transactions, false representations, or any harmful activity. 
• Ensure that your billing and shipping details are accurate and up to date. 

Additionally, by using the site, you consent to receiving promotional emails. You can opt-out anytime by adjusting your email preferences or contacting our support team. 

Product Information & Pricing 

We strive to maintain accurate product descriptions, prices, and stock availability. However, minor discrepancies may occur. 

• Prices and availability can fluctuate without any advance notice. 
• Product colors may appear slightly different due to screen display settings. 
• Orders may be canceled if pricing errors or stock discrepancies are detected. 

Order Placement & Payment Methods 

To ensure a smooth transaction: 

• Orders are processed only after payment authorization is successfully completed. 
• We accept major credit/debit cards and digital wallets for secure payments. 
• The billing information must match the details associated with the payment method. 

If a payment fails, it may result in order delays or cancellations. We are not responsible for third-party payment service issues. 

Shipping & Delivery 

Orders are processed and shipped following the guidelines outlined in our Shipping Policy. 

• Delivery times vary based on location and external factors like weather or logistics disruptions. 
• We cannot be held accountable for delays in shipping caused by external factors. 
• Shipping fees are non-refundable, except in cases of errors on our part. 

For further details, refer to our  Shipping Policy . 

Returns & Refunds 

Returns are accepted within the stated timeframe under the following conditions: 

• Items must be unused, in original packaging, and include all original tags. 
• Refunds will be returned to the payment method used at the time of purchase. 
• Customized or personalized items are not eligible for return unless defective. 

For complete terms, refer to our  Returns Policy . 

Order Cancellation Policy 

Cancellations must be requested before order processing begins. Once dispatched, orders cannot be canceled. 

Orders may be canceled due to: 

• Payment issues 
• Incorrect order details 
• Stock unavailability 

For full details, check our Cancellation Policy. 

Intellectual Property Rights 

Ownership of Content 

All text, images, logos, and other materials on Twinklevibe are either owned by us or used with proper authorization. 

Usage Restrictions 

Users must not reproduce, modify, distribute, or commercially exploit any content from Twinklevibe without prior permission. 

User-Generated Content 

By submitting reviews, feedback, or other content, you grant us the right to use, display, and distribute your content. Any inappropriate or offensive submissions will be removed. 

Privacy & Data Security 

We collect personal data solely to process orders and enhance user experience. 

• You may request updates or deletion of your personal information at any time. 
• We do not sell, share, or misuse user data. 
• Data is shared only with trusted service providers necessary for platform operations. 

For full details, refer to our Privacy Policy. 

User Responsibilities & Conduct 

Users are prohibited from: 

• Engaging in fraudulent or unlawful activities. 
• Using offensive, defamatory, or abusive language. 
• Violating any provisions outlined in these Terms & Conditions. 

Non-adherence to these conditions may result in account suspension or closure. 

Dispute Resolution 

In case of any dispute, we encourage users to first reach out to our customer support team for resolution. 

• Mediation or arbitration may be considered before initiating legal proceedings. 

Limitation of Liability 

While we strive for accuracy and reliability, we are not liable for: 

• Indirect damages resulting from website use. 
• Payment processing issues caused by third-party providers. 
• Technical disruptions beyond our control. 

All products are provided without warranties, either express or implied. 

Governing Law & Legal Jurisdiction 

These Terms & Conditions are governed by Indian laws, with disputes subject to the jurisdiction of Indian courts. 

Severability Clause 

If any part of these terms is deemed invalid, the remaining clauses will continue to be effective. 

Force Majeure Clause 

We are not responsible for disruptions in service due to unforeseen circumstances, including but not limited to: 

• Natural disasters 
• Government regulations 
• Supply chain disruptions 
• Technical failures 

Efforts will be made to restore services as quickly as possible. 

Policy Updates & Customer Support 

We reserve the right to modify these Terms & Conditions as necessary. Once posted, any modifications will be in effect immediately. Regular review of this page is recommended. 

For any assistance, please contact us at brightwaveentertainment@gmail.com.