Welcome to Twinklevibe – Your Privacy, Our Commitment
At Twinklevibe, a subsidiary of Brightwave Entertainment, we value your privacy while bringing you the latest trends in men’s and women’s accessories. This Privacy Policy outlines how we collect, use, and safeguard your personal data to enhance your shopping experience."
References to "we," "our," and "us" refer to Twinklevibe and its team, while "you," “your,” “yours,” “user” and "users" indicate our valued customers. By browsing our website and making purchases, you agree to the terms set forth in this policy.
Your Consent to Data Usage
By using our website and making transactions, you consent to the collection, processing, and use of your personal information as per this policy. This Privacy Policy operates in conjunction with our Terms of Use, ensuring a secure and transparent shopping experience.
What Personal Data We Collect
To process your orders and provide a smooth shopping experience, we collect essential details such as:
Full Name
Email Address
Contact Number
Billing and Shipping Address
When you register an account or subscribe to our newsletter, we may collect additional information to personalize your experience. This data is provided voluntarily during sign-up, checkout, or customer support interactions.
We do not store sensitive payment details, as all transactions are securely processed through third-party payment gateways.
Browsing the Website Without Sharing Personal Information
You can explore our collection of accessories without revealing personal information. Your identity remains anonymous unless you decide to register or place an order. Required fields are clearly marked, allowing you to choose what information to share.
How We Track Website Activity
To optimize website performance and security, we collect non-identifiable data such as:
Browser type
IP address
Referring and exit pages
This information helps improve user experience, enhance website functionality, and maintain a secure shopping environment.
How Cookies Improve Your Shopping Experience
Cookies are small files that enhance website functionality by remembering your preferences and ensuring seamless transactions.
Benefits of Cookies:
Save items in your shopping cart
Provide personalized product recommendations
Streamline the checkout process
Most cookies expire after your session ends. You can disable them in your browser settings, but this may affect certain features like saved carts and customized recommendations.
Third-Party Cookies on Our Site
Some third-party integrations may use cookies, which are governed by their respective privacy policies. While we do not control these cookies, we ensure compliance with data protection regulations.
Order Processing & Secure Payments
To fulfill your purchases, we collect essential information, including:
Billing and shipping details
Payment confirmation data
All financial transactions are processed through secure third-party payment providers, ensuring your payment details remain protected.
User Feedback & Data Storage
When you submit reviews or contact customer support, we retain this information to:
Improve customer service
Resolve queries efficiently
Comply with legal obligations
Emails and messages may be stored for quality assurance and future reference.
Creating an Account for a Customized Experience
Registering an account on Twinklevibe allows you to:
Easily track your orders
Save shopping preferences
Access special promotions and offers
We may request your name, email, and phone number, while payment details remain securely processed by third-party providers. Additionally, we may send personalized offers based on your shopping behavior.
How We Use Your Information
We collect and use your data for the following purposes:
Processing and delivering your orders
Offering personalized shopping suggestions
Enhancing website security and fraud prevention
Improving customer support services
Sending promotional content (with an opt-out option)
Conducting market research to enhance our offerings
We may also use your IP address to troubleshoot technical issues, enhance website functionality, and personalize content.
When & Why We Share Your Data
We only share personal data under specific circumstances:
With business partners for marketing (only if you opt-in)
To maintain website functionality
To comply with legal obligations
To prevent fraud and enforce our Terms & Conditions
Your personal data is never sold or shared for marketing without your explicit consent. However, trusted third-party service providers may collect data on our behalf to improve website performance.
In the case of legal requirements or corporate restructuring, data transfers will comply with this Privacy Policy.
How We Protect Your Personal Data
Your privacy is our priority, and we implement stringent security measures to safeguard your information.
Our Security Measures:
Encryption:All transmitted and stored data is encrypted to prevent unauthorized access.
Restricted Access:Only authorized personnel can access sensitive data.
Regular Security Audits:We continuously monitor and enhance our security systems.
Protecting Your Account:
To keep your account secure, we recommend:
Using a strong and unique password
Keeping your login credentials private
Being cautious of phishing attempts
Data Retention Policy
We retain your personal information for 8 to 12 months, depending on your interactions with our website. This allows us to:
Offer customer support
Process refunds and returns
Analyze shopping trends
If you wish to have your data deleted sooner, you can contact us, and we will process your request in compliance with legal requirements.
Your Rights Over Your Personal Data
You have the right to:
Access and update your personal details
Unsubscribe from marketing emails at any time
Request your data in a machine-readable format
External Links & Third-Party Websites
Our website may include links to third-party platforms. Since we do not control their privacy policies, we encourage you to review them before sharing personal information.
Age Restrictions for Shopping
Twinklevibe is intended for customers 18 years and older. If you are under 18, you may only shop under parental guidance. We reserve the right to cancel any transactions made by underage users.
For assistance, contact us at brightwaveentertainment@gmail.com.
Legal Framework & Governing Laws
This Privacy Policy adheres to the laws of India, and any disputes will be resolved under Indian jurisdiction.
Privacy Policy Updates & Changes
We may update this Privacy Policy periodically to reflect regulatory changes, security enhancements, or business improvements. Any modifications will be posted here with an updated date, and continued website use implies acceptance of these changes.
How to Contact Us
For any questions or concerns regarding this Privacy Policy or your data, reach out to us at brightwaveentertainment@gmail.com.
Your privacy is our priority, and we are dedicated to ensuring a secure and enjoyable shopping experience.
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